Frequently asked questions
Got questions about our pre-loved travel systems or the buying process? You're in the right place! Here are some of the most common queries we receive at The Pretty Little Pram Company. If you can't find what you're looking for, don't hesitate to contact us!
Q: What are the most common questions customers ask you about your pre-loved travel systems or the buying process?
A: The most common question we get is usually “When can I collect it?!” — and we totally understand the excitement! Beyond that, parents often want reassurance about the condition, safety, and cleanliness of the travel system, which is why we carefully restore and inspect every pram before it’s ready for a new home.
Q: What are the biggest concerns or hesitations people have before buying a pre-loved travel system from you?
A: We pride ourselves on being completely open and honest with our customers. We provide detailed photos and videos that accurately reflect the true condition of each pram, so you can make an informed decision with full confidence.
Q: Why choose a pre-loved travel system from us?
A: If you’re looking for luxury without the hefty price tag and want your baby to ride around in style, our carefully restored pre-loved travel systems are the perfect choice. Each pram is hand-selected, fully stripped down, meticulously cleaned, and thoroughly inspected. We ensure every travel system is safe, functional, and ready for your little one, giving you peace of mind and exceptional value.
Q: Are we able to view the item prior to purchase?
A: Absolutely! We encourage viewings so you can check the condition in person, ask any questions, and feel completely confident in your purchase. As we're based in Blackburn, Lancashire, you can easily pop in for a viewing.
Q: Do you provide detailed photos or videos?
A: Yes! We pride ourselves on complete transparency. We send detailed photos and videos that accurately reflect the true condition of the pram, so you know exactly what you’re getting.
Q: What about delivery, returns, or your company's values?
A: We want to make sure you feel safe when buying. We offer delivery, read more about it here. If you are not happy with your purchase, reach out to us, and we will find a solution. As a company, we value sustainability, quality, and honesty. We believe in giving pre-loved items a new life, saving you money, and reducing waste!
Ready to roll?
Hopefully, we've answered your burning questions! If not, feel free to reach out. Ready to find the perfect pre-loved travel system? Browse our online store and give a pram a second chance!